Privacy Policy

Bureauserv Limited trading as Psychics Connect (“Psychics Connect”) is committed to ensuring that your privacy is protected under the guidelines of GDPR compliance. We believe in safeguarding the privacy of our users while providing a personalised and beneficial service. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. By using the website, you consent to the data practices described in this Privacy Policy

The Psychics Connect Privacy Policy Statement sets out our policy on the management of personal information and you can access personal information about you held by Psychics Connect and advise if you think it is inaccurate, incomplete or out-of-date.

Bureauserv Limited trading as Psychics Connect is registered as a Data Controller under the 1998 Data Protection Act in the United Kingdom. Registration number Z9426148 www.ico.org.uk

If you have any requests or queries at any time concerning our privacy policy or our practices, please email us at [email protected] or to arrange access to personal information about you, write to us at – The Privacy Officer, Bureauserv Limited trading as Psychics Connect, Unit 801-2, 8th Floor, Tung Hip Commercial Building, 244-248 Des Voeux Road Central, Hong Kong 999077.

We collect personal information from you when you provide your personal details to our Customer Service Team via the telephone or when you submit a completed registration form and every time you email us any personal details.

We also collect information automatically about your visits to our site, such as browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals.

Psychics Connect controls the personal data collected on this site. We use personal information collected via the Psychics Connect web site or via the telephone in the following ways:

1. to complete your request for services from Psychics Connect
2. to provide a more personalised service to site users
3. to notify you about changes to our web site
4. to send you details of products or services from us or from third parties which we believe may be of interest to you

Only information deemed necessary is collected and information which is no longer required is destroyed or deleted from our computers.

Psychics Connect may pass your data to third parties for processing on its behalf.

When you register on this site, you are given the opportunity to say that you would rather not receive communications about changes to our site or about other products and services. If you did not object when you filled in the registration form, but you change your mind later, please email us at [email protected].

We also use information in aggregate form to help us analyse, develop and manage the site.

Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at
any time by writing to or emailing us at [email protected].

We will not sell, distribute or lease your personal information to third parties unless we have your permission, or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Should you require to gain access to or obtain a copy of the personal information we have acquired from you and recorded to our systems, please write to or e-mail us at [email protected] and we will immediately comply.

In the event that, for any reason, you would like to demand for the full erasure of your personal information in our database, you can do so by writing to or e-mailing us and we will grant your request without delay.

This site is strictly for use by people aged 18 and over. If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). Please refer to Terms of Use – section 4.

Cookies are bits of electronic information that a web site can transfer to your hard drive to help tailor and keep records of your visit to that site. This information is anonymous; it represents a computer rather than a person. Cookies allow us to better customise visits to this site to your individual preferences, helping us provide you with the best possible service on our site. Most major web sites use cookies and their use is standard on the Internet. Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie.

This web site contains links to other sites and may also be linked to from other sites. Please note that we are not responsible for the privacy practices of such other sites, and we recommend you read the privacy statements on entering other sites. This privacy statement applies only to information collected by this web site.

The use of a web site to collect and process personal information inevitably involves the transmission of data internationally. By visiting our site you acknowledge this and agree to the transmission of data in this way.